Business Process Outsourcing

Business Process Outsourcing
Background Verifications, Data Entry, Audio/Video Transcriptions, Call Center Setup and Management.

 

Business Process Outsourcing

Business process outsourcing (BPO) is the contracting of a specific business task, such as payroll, to a third-party service provider. Usually, BPO is implemented as a cost-saving measure for tasks that a company requires but does not depend upon to maintain their position in the marketplace. BPO is often divided into two categories: back office outsourcing which includes internal business functions such as billing or purchasing, and front office outsourcing which includes customer-related services such as marketing or tech support.

Transcription Service

A transcription service is a business which converts speech (either live or recorded) into a written or electronic text document. Transcription services are often provided for business, legal, market research or medical purposes. The most common type of transcription is from a spoken-language source into text such as a computer file suitable for printing as a document such as a report. Common examples are the proceedings of a court hearing such as a criminal trial (by a court reporter) or a physician's recorded voice notes (medical transcription).

Interview/Focus Group Discussion transcription is a word-to-word written documentation of a recorded or live Focus Group Discussion/Interview audio or video file. All types of interviews pertaining to legal cases, businesses, research, celebrity interviews and many more can be transcribed.

A written transcript is also important to identify key topics discussed in an interview. People with hearing imparity or deafness can also have access to the interview proceedings with accurately prepared interview transcripts.